Coronavirus (COVID-19) Information Update
If we are forced to cancel a break due to Covid-19 restrictions then we will always offer you a choice of receiving a full refund, transfer to an alternative break or credit voucher valid for at least 18 months.
Updated: 27th February 2021
We sincerely hope you're all safe and well and are looking forward to a return of some sort of normality!
As you may be aware, the UK government has announced a roadmap out of lockdown with a date of May 17th for hotels and indoor venues to reopen in England.
With this in mind we have taken the decision to cancel all of our departures from now until 17th May, and plan to run as many of our advertised breaks and holidays from that point onwards. For as long as we need to, we'll be operating with a reduced capacity & additional safety measures in place on our coaches. Take a look at the information on our Safer Holiday
While we're here we just want to say a huge THANK YOU to all those that have already re-booked or taken credit vouchers to spend with us in the future. Your support and generosity means we aren't only still here, but we have places to go and memories to make for all our customers. Also, we'd like to thank those unable to accept credit for your patience as we get your refunds processed.
We have so much planned for our fantastic customers that we can't wait to get back out there! The drivers are ready, the coaches are polished and the list of breaks and holidays is still growing.. with summer holidays , autumn escapes and Christmas Specials all to come this year and lots of new destinations available for 2022 .
When you're ready, we're here!
Neil, Gemma and all the team at Jones International Holidays
*If we are forced to cancel a break that you are booked on with us, then we will always offer you a choice of receiving a full refund, transfer to an alternative break or credit voucher valid for at least 18 months.
We're here for you
If you have any questions about making a booking, or about a break that you have already booked with us then please get in touch. Our current opening hours are Monday to Friday 10am - 1pm, which we hope to extend as UK restrictions continue to be lifted and we are able to get back out on the road once again!
We'd like to say a massive thank you to those that have continued to support us throughout these bizarre times!
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